SHIPPING & DELIVERY DURATION

Your order will be shipped within 2 working days after confirmation and will be delivered in approximately 07 days in collaboration with delivery partner.

CANCELLATION/REFUND POLICY

Product Return Policy for consumers

In case of any dissatisfaction, manufacturing or packaging defect, retail customers can return/exchange the product to/from the distributor from whom they have purchased the same, within 07 days from the date of purchase. They have to provide a good reason and return the said products along with the original customer order receipt copy. In case of retail customers request for money refund or replacement of products, it is the distributor’s obligation to satisfy the customer’s needs. Thereafter, the distributor can exchange the products from the Company within 07 days from the date of invoice and must submit the following at the time of exchange:

• • Product Return Form
• • Reason for Return
• • Copy of Invoice
• • Copy of Customer Order Receipt
• • Products to be returned

Cancellation duration

The User can cancel an order after the order has been placed through the Platform and before the order has been dispatched by the company. For Cancellation of confirmed/placed order please write to us at help@cascab.business & sales.cascab@gmail.com

Amount Refund mode and refund duration

Once we receive your refund receipt, the refund is sent to your same bank account within 3-7 working days

Product Return Policy for franchise

The Company provides a Buy Back Policy to the distributor who wishes to resign from his/her distributorship and return any cascab products that are in good condition, useable, resalable, restock able, unopened, and unaltered and the shelf life of the goods have not expired. The product invoice should be within 07 days from the date of purchase. Upon approval, the amount refunded will be equal to distributor cost of the product being returned, less total bonus paid out by the Company on the original purchase and less 10% service charge. The Buy Back policy is designed to impose upon the sponsor and the Company the obligation to ensure that the distributor is buying products wisely. Distributors are requested to buy products that they can reasonably sell within 07 days period.

Cancellation

For Cancellation of confirmed/placed order please write to us at help@cascab.business & sales.cascab@gmail.com